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Knowledge base
Getting Started
Registration Process
6
Why does a minor need a guardian to create their account for them?
I did not receive an account confirmation & activation email.
What is a Guardian Account?
How do I create a Minor’s Account?
Can I register multiple minor accounts?
View all 6
Login | Passwords
3
Why do my sessions keep expiring causing me to have to login again?
I forgot my password
Attempting to login returns the message "Login currently unavailable, please try again later".
Managing Minor's Account
1
How do I switch profiles to manage my minor's account?
Challenges | Training
1
I'm not able to add more to my challenge or training?
General
Facility Badges
0
XHP Reward Points | Prize Bank
XHP Reward Points
4
I did not receive a ProShop activation email?
Can I combine my Minor’s XHP Points to my Guardian Account’s XHP Points account?
How do I redeem my XHP Points on www.xHockeyProducts.com?
Is there a way for me to see my XHP Points transaction history?
Prize Bank | Draws
0
Partner With xHockeyDevelopment
Customize Branding for xHockeyDevelopment
2
Can our youth hockey association have its own private section on the platform?
Can our hockey team or hockey training business have its own customized view?
Partnerships
1
Interested in partnering with xHockeyDevelopment?
Help Desk Software
by Freshdesk Support Desk